Yevli 支援
正式經營者：Xuan-Yu Teng
需要協助時，請來信 kynehsiehbts@gmail.com。
聯絡時請提供
- iPhone 或 Apple Watch 型號與系統版本。
- 發生問題的功能與大約時間。
- 可重現步驟；截圖請先遮住健康、Email 與其他個人資料。
請勿寄送：信用卡資料、Apple 密碼、驗證碼、完整病歷、藥名清單或未經遮蔽的健康截圖。
訂閱協助
購買、取消、退款與付款方式由 Apple 管理。你可以前往 iPhone「設定 → Apple 帳號 → 訂閱項目」管理 Yevli Plus。刪除 App 或 Yevli 帳號不會自動取消 Apple 訂閱。
刪除資料
在 Yevli 的「我的 → 你的資料」可匯出或刪除本機紀錄；會員帳號及雲端資料可在 App 內另行刪除。已經寫入 Apple 健康的資料需在 Apple 健康中管理。
緊急狀況
Yevli 不提供醫療或緊急支援。如有立即危險或嚴重症狀，請聯絡所在地的緊急服務或醫療專業人員。
Yevli Support
Operator: Xuan-Yu Teng
For help, email kynehsiehbts@gmail.com.
Include in your request
- Your iPhone or Apple Watch model and operating-system version.
- The affected feature and approximate time of the issue.
- Steps to reproduce. Redact health, email and other personal information from screenshots.
Never send: payment-card details, Apple passwords, verification codes, complete medical records, medication lists or unredacted health screenshots.
Subscription help
Apple manages purchases, cancellations, refunds and payment methods. Manage Yevli Plus under Settings → Apple Account → Subscriptions. Deleting the app or your Yevli account does not cancel an Apple subscription.
Delete data
Use My → Your Data in Yevli to export or delete local records. Member-account and cloud-data deletion is a separate in-app action. Manage samples already written to Apple Health in the Health app.
Emergencies
Yevli does not provide medical or emergency support. Contact local emergency services or a qualified medical professional if you face immediate danger or serious symptoms.